claude-code - 💡(How to fix) Fix BUG Cowork shows HYPERVISOR_SERVICE_ERROR on Windows 11 Pro [1 comments, 2 participants]

Error Messages/Logs

Observe "Virtualization is not available" error

TL;DR

The issue might be resolved by investigating and resolving potential conflicts or issues with Hyper-V configuration and dependencies on Windows 11 Pro.

Guidance

• Verify that all Hyper-V features are correctly enabled and configured, including checking for any potential conflicts with other virtualization software.
• Check the system's BIOS settings to ensure that virtualization is enabled, as this is a prerequisite for Hyper-V to function correctly.
• Consider reinstalling Hyper-V or seeking further assistance from Microsoft support, given that the issue persists despite attempting various fixes.
• Review system logs for any error messages related to Hyper-V or virtualization to identify potential causes.

Example

No specific code snippet can be provided without more detailed information about the system configuration or error logs.

Notes

The provided information suggests that the issue is specific to the interaction between Claude Code and Hyper-V on Windows 11 Pro. Without more detailed error logs or system configuration information, it's challenging to provide a precise fix.

Recommendation

Apply workaround: Given the complexity of the issue and the lack of a clear resolution from the attempted fixes, it may be necessary to seek additional support or consider alternative virtualization solutions if Hyper-V cannot be reliably used with Claude Code on Windows 11 Pro.