claude-code - 💡(How to fix) Fix [BUG] Cowork - Virtual Machine Platform error on windows desktop [1 participants]

Official PRs (…)
ON THIS PAGE

Recommended Tools

×6

Utilities matched from this issue’s tags and category — try them while you read without losing context.

GitHub issue graph ai analysis

Paste a GitHub issue URL. We fetch that issue, discover linked issues from bodies/comments/timeline, collect linked pull requests, and produce a structured English report.

The report is written in English Markdown for sharing and archival.

Helpful · Quick feedback

Loading…
GitHub stats
anthropics/claude-code#52102Fetched 2026-04-23 07:36:32
View on GitHub
Comments
0
Participants
1
Timeline
4
Reactions
0
Participants
Timeline (top)
labeled ×4

Error Message

Cowork shows virtualization error on Windows. All features enabled: VirtualMachinePlatform, HypervisorPlatform, Microsoft-Hyper-V. Services running: vmcompute, CoworkVMService. Reinstall did not fix it.

Error Messages/Logs

RAW_BUFFERClick to expand / collapse

Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

Cowork shows virtualization error on Windows. All features enabled: VirtualMachinePlatform, HypervisorPlatform, Microsoft-Hyper-V. Services running: vmcompute, CoworkVMService. Reinstall did not fix it.

What Should Happen?

Esto confirma que es 100% un bug de Anthropic, no algo de tu PC. Tu configuración está perfecta:

✅ VirtualMachinePlatform habilitado ✅ HypervisorPlatform habilitado ✅ Microsoft-Hyper-V habilitado ✅ vmcompute corriendo ✅ CoworkVMService corriendo

Error Messages/Logs

Steps to Reproduce

Esto confirma que es 100% un bug de Anthropic, no algo de tu PC. Tu configuración está perfecta:

✅ VirtualMachinePlatform habilitado ✅ HypervisorPlatform habilitado ✅ Microsoft-Hyper-V habilitado ✅ vmcompute corriendo ✅ CoworkVMService corriendo

Claude Model

Not sure / Multiple models

Is this a regression?

I don't know

Last Working Version

No response

Claude Code Version

0000

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

PowerShell

Additional Information

Esto confirma que es 100% un bug de Anthropic, no algo de tu PC. Tu configuración está perfecta:

✅ VirtualMachinePlatform habilitado ✅ HypervisorPlatform habilitado ✅ Microsoft-Hyper-V habilitado ✅ vmcompute corriendo ✅ CoworkVMService corriendo

extent analysis

TL;DR

The issue is likely related to a configuration or compatibility problem with the virtualization settings on Windows, and verifying the Hyper-V and Virtual Machine Platform settings may help resolve the issue.

Guidance

  • Check the Windows Features settings to ensure that Virtual Machine Platform, Hypervisor Platform, and Microsoft Hyper-V are properly enabled.
  • Verify that the vmcompute and CoworkVMService services are running and set to start automatically.
  • Review the system event logs for any errors related to Hyper-V or virtualization.
  • Consider disabling and re-enabling the Virtual Machine Platform and Hypervisor Platform features to ensure they are properly configured.

Notes

The issue report lacks specific error messages or logs, making it difficult to provide a more detailed diagnosis. The fact that reinstalling did not fix the issue suggests that the problem may be related to the system configuration rather than the Claude Code installation.

Recommendation

Apply workaround: Since the issue is likely related to virtualization settings, trying to disable and re-enable the relevant features may help resolve the issue.

Vote matrix · Quick signals

Works
Did the solution work? Tap to confirm.
Easy Fix
Was it a quick fix?
Time Saver
Did it save you time?
Blocking
Was it severely blocking?
Common Issue
Are others likely hitting this too?
Flaky / Intermittent
Is it intermittent?
Verified / Reproducible
Can you reproduce it reliably?
Loading…

Still need to ship something?

×6

Another batch ranked right after the header list — different links, same matching logic.

Back to top recommendations

TRENDING