claude-code - 💡(How to fix) Fix [Bug] Desktop App incorrectly reports "Usage Limit Reached" despite available credits [1 participants]

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anthropics/claude-code#51688Fetched 2026-04-22 07:55:32
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Bug Description /var/folders/bl/mbqnlkgd1rqgxl4bsfyzm5580000gn/T/TemporaryItems/NSIRD_screencaptureui_LnlmN5/Screenshot\ 2026-04-21\ at\ 12.47.18 p.m..png my Claude Code Destkop App says I've Reached the Usage Limit, which I have't it made me bought some credits to unlock it, which I did, and is not unlocked yet, obviously reviewd my Limits and I haven't exceded and my CLI and Web are working fine. Please help me out with this.

Environment Info

  • Platform: darwin
  • Terminal: Apple_Terminal
  • Version: 2.1.116
  • Feedback ID: 94f8819a-464e-4e93-ae79-6bcbc70973dc

Errors

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extent analysis

TL;DR

The user may need to wait for the credit unlock to propagate or verify their account status to resolve the usage limit issue.

Guidance

  • Check the account dashboard or profile to ensure the purchased credits have been successfully applied and are reflected in the account balance.
  • Verify that the usage limits are correctly configured and not exceeded, considering any potential delays in update propagation.
  • Review the documentation or support resources for the Claude Code Desktop App to see if there are any known issues or troubleshooting steps for credit unlock delays.
  • If the issue persists, consider reaching out to the support team with the provided Feedback ID for further assistance.

Notes

The empty error log suggests that there might not be a technical issue on the user's side, but rather a potential delay or misconfiguration on the server-side.

Recommendation

Apply workaround: Wait for a short period to see if the credit unlock propagates, and then re-check the account status and usage limits.

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claude-code - 💡(How to fix) Fix [Bug] Desktop App incorrectly reports "Usage Limit Reached" despite available credits [1 participants]