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claude-code - 💡(How to fix) Fix [BUG] Dispatch paired/online but prompts never execute on desktop [1 comments, 2 participants]

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anthropics/claude-code#48155•Fetched 2026-04-15 06:31:38
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srinitudesrinitude
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Error Message

Prompt is sent and appears delivered, but desktop never picks it up. No activity, no error, no timeout.

Error Messages/Logs

Fix Action

Fix / Workaround

Dispatch pairing completes successfully and mobile shows "online" status, but prompts sent from the phone never trigger execution on the desktop. No spinner, no "Brewing..." indicator, no response — just silence. Regular Cowork sessions work fine.

  • Deleted ~/.claude/bridge-state.json, logged out both devices, re-paired (desktop first, then phone)
    • Toggled Dispatch off → Cmd+R hard refresh → Dispatch back on
      • Full uninstall and reinstall of Claude Desktop app
        • Re-scanned QR code and re-toggled file access + keep-awake permissions
          • Started fresh Dispatch conversations None of these resolved the issue.
  1. Open Claude Desktop, navigate to Cowork → Dispatch
  2. Pair with mobile app via QR code (succeeds, shows online)
  3. Send any prompt from mobile Dispatch (e.g., "List files in my Documents folder")
  4. Observe: no execution on desktop, no response returned to mobile
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Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

Dispatch pairing completes successfully and mobile shows "online" status, but prompts sent from the phone never trigger execution on the desktop. No spinner, no "Brewing..." indicator, no response — just silence. Regular Cowork sessions work fine.

Actual Behavior

Prompt is sent and appears delivered, but desktop never picks it up. No activity, no error, no timeout.

Troubleshooting Already Attempted

  • Deleted ~/.claude/bridge-state.json, logged out both devices, re-paired (desktop first, then phone)
    • Toggled Dispatch off → Cmd+R hard refresh → Dispatch back on
      • Full uninstall and reinstall of Claude Desktop app
        • Re-scanned QR code and re-toggled file access + keep-awake permissions
          • Started fresh Dispatch conversations None of these resolved the issue.

Environment

  • Plan: Claude Max
    • Claude Desktop: latest version
      • Mobile app: latest version
        • Related issues: #45937, #46391, #40283

What Should Happen?

Prompt should be received by desktop and executed, with results returned to mobile.

Error Messages/Logs

Steps to Reproduce

  1. Open Claude Desktop, navigate to Cowork → Dispatch
  2. Pair with mobile app via QR code (succeeds, shows online)
  3. Send any prompt from mobile Dispatch (e.g., "List files in my Documents folder")
  4. Observe: no execution on desktop, no response returned to mobile

Claude Model

None

Is this a regression?

No, this never worked

Last Working Version

No response

Claude Code Version

2.1.104

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Warp

Additional Information

No response

extent analysis

TL;DR

The issue may be related to the communication between the mobile and desktop apps, and checking the bridge-state.json file or the Anthropic API configuration could provide more insight.

Guidance

  • Verify that the bridge-state.json file is correctly formatted and contains the expected data after re-pairing the devices.
  • Check the Anthropic API configuration to ensure that it is correctly set up and enabled for the Claude Max plan.
  • Investigate the related issues (#45937, #46391, #40283) to see if they provide any clues about the problem.
  • Try sending a prompt from the desktop app to the mobile app to see if the issue is specific to the mobile-to-desktop direction.

Example

No code snippet is provided as the issue does not contain enough technical details to create a relevant example.

Notes

The issue lacks error messages or logs, which makes it difficult to provide a more specific solution. The fact that regular Cowork sessions work fine suggests that the problem might be specific to the Dispatch feature.

Recommendation

Apply workaround: Try to send a prompt from the desktop app to the mobile app to see if the issue is specific to the mobile-to-desktop direction, and investigate the related issues to gather more information.

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#api#callback error#memory management#API rate limit#retriever error

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claude-code - 💡(How to fix) Fix [BUG] Dispatch paired/online but prompts never execute on desktop [1 comments, 2 participants]