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claude-code - 💡(How to fix) Fix [BUG] Max 5x session timer shows ~24hr window — claude.ai and Claude Code disagree, session did not reset at terminal's stated time [1 participants]

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anthropics/claude-code#55560•Fetched 2026-05-03 04:50:14
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Error Message

Error Messages/Logs

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Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

Max 5x plan session timer is showing ~13 hours remaining on claude.ai Settings > Usage. Claude Code /usage showed reset at 11:19pm AEST. That time passed and the session did NOT reset. Both claude.ai web UI and browser agree on ~13hr window. The terminal showed an incorrect earlier reset time.

Session appears to be on a 24+ hour window instead of the documented 5 hours, with what appears to be a normal 5-hour token budget.

What Should Happen?

Session should reset every 5 hours as documented. claude.ai and Claude Code should show consistent reset times.

Error Messages/Logs

Steps to Reproduce

  1. Use Claude on Max 5x plan
  2. Check /usage in Claude Code terminal — note reset time
  3. Check claude.ai Settings > Usage — note different reset time
  4. Wait for terminal's stated reset time to pass
  5. Session does not reset

Claude Model

Not sure / Multiple models

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

2.1.110 (Claude Code)

Platform

Anthropic API

Operating System

Windows

Terminal/Shell

WSL (Windows Subsystem for Linux)

Additional Information

<img width="830" height="322" alt="Image" src="https://github.com/user-attachments/assets/31ee61cd-f40f-4081-a0ca-9ad33a5d13a0" /> <img width="836" height="668" alt="Image" src="https://github.com/user-attachments/assets/ebfedcf0-3073-4803-ae3e-3933e9361408" />

extent analysis

TL;DR

The session reset timer may be experiencing a synchronization issue between the Claude Code terminal and the claude.ai web UI, causing the session to not reset as expected.

Guidance

  • Verify that the system clocks on both the local machine and the Anthropic API server are synchronized to ensure accurate timing.
  • Check the documentation for any known issues or updates related to session reset timing in version 2.1.110 of Claude Code.
  • Compare the reset times displayed in the Claude Code terminal and the claude.ai web UI to identify any patterns or discrepancies.
  • Test the session reset feature with a different plan or configuration to isolate the issue.
  • Review the images provided in the additional information section for any visual cues or error messages that may indicate the cause of the issue.

Example

No code snippet is provided as the issue seems to be related to the synchronization of timers and not a specific code error.

Notes

The issue may be related to a regression in the latest version of Claude Code, as the user mentions it worked in a previous version. However, without more information on the previous working version, it's difficult to provide a specific fix.

Recommendation

Apply workaround: The user may need to manually reset the session or wait for an update to Claude Code that addresses the synchronization issue, as the current version seems to have a discrepancy in session reset timing.

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claude-code - 💡(How to fix) Fix [BUG] Max 5x session timer shows ~24hr window — claude.ai and Claude Code disagree, session did not reset at terminal's stated time [1 participants]