claude-code - 💡(How to fix) Fix [BUG] "Out of Extra Usage" message even though I have plan usage left [1 comments, 2 participants]

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anthropics/claude-code#55497Fetched 2026-05-03 04:51:49
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Error Message

Error Messages/Logs

Code Example

"Out of Extra Usage"
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Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

Claude Code in the Desktop App on Windows says "Out of Extra Usage" and will not let me type anything in the chat box. I do not have any extra usage but I do have normal usage left on my Max 5x plan so extra usage shouldn't even be kicking in. On my plan, I have 80% of my 5 hour window and 8% of my weekly quota remaining, with 9 hours left until the weekly reset. Here is a screenshot of both the message and the usage. The other Usage screens in settings and on Claude.ai show the same quota numbers. I've tried a new session, restarting the app, changing models, etc. Nothing fixes it. I opened a support chat where the AI admitted it was a likely bug in the quota enforcement but then abruptly ended the chat without a resolution. I opened a second chat and it told me to report a bug here. I would like a credit for the usage this bug is preventing me from accessing, nothing more.

<img width="1742" height="492" alt="Image" src="https://github.com/user-attachments/assets/b6051a33-f132-4b65-8aee-6dfede075217" />

What Should Happen?

It should let me use the plan usage and not even be looking at my extra usage yet.

Error Messages/Logs

"Out of Extra Usage"

Steps to Reproduce

Open Claude Desktop, click Code tab, start a new session.

Claude Model

Not sure / Multiple models

Is this a regression?

I don't know

Last Working Version

No response

Claude Code Version

Windows Desktop App: Claude 1.5220.0 (082bd4) 2026-04-28T17:40:57.000Z

Platform

Other

Operating System

Windows

Terminal/Shell

Other

Additional Information

No response

extent analysis

TL;DR

The issue might be resolved by waiting for the weekly reset or seeking assistance from the support team to adjust the quota enforcement.

Guidance

  • Verify that the quota numbers are correctly displayed on all Usage screens in settings and on Claude.ai to ensure consistency.
  • Check if the issue persists after the weekly reset to determine if it's related to the quota enforcement.
  • Consider reaching out to the support team again to request a manual adjustment of the quota enforcement or a credit for the unused usage.
  • Review the plan details to understand how the extra usage is calculated and when it should kick in.

Notes

The provided information suggests a potential bug in the quota enforcement, but without further details, it's difficult to provide a definitive solution.

Recommendation

Apply workaround: Wait for the weekly reset or seek assistance from the support team, as the issue may be related to a bug in the quota enforcement and requires manual intervention.

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