claude-code - 💡(How to fix) Fix Bug: /schedule remote-account creation persistently failing for 48+ hours [1 comments, 2 participants]

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anthropics/claude-code#55640Fetched 2026-05-03 04:48:12
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Trying to create scheduled remote agents (routines) via /schedule consistently fails with the error:

"We're having trouble connecting with your remote claude.ai account to set up a scheduled task. Please try /schedule again in a few minutes."

Error Message

Trying to create scheduled remote agents (routines) via /schedule consistently fails with the error:

Root Cause

Trying to create scheduled remote agents (routines) via /schedule consistently fails with the error:

"We're having trouble connecting with your remote claude.ai account to set up a scheduled task. Please try /schedule again in a few minutes."

RAW_BUFFERClick to expand / collapse

Summary

Trying to create scheduled remote agents (routines) via /schedule consistently fails with the error:

"We're having trouble connecting with your remote claude.ai account to set up a scheduled task. Please try /schedule again in a few minutes."

Failure history

Same project, same account, same machine (M1 MacBook):

  • 2026-04-30 — first attempt failed
  • 2026-05-01 — second attempt failed (next session)
  • 2026-05-02 — third attempt failed (today)

All three sessions had healthy network + claude.ai access verified. Existing scheduled tasks list and run successfully via the same MCP server.

Pattern

The pattern is specifically create_scheduled_task failing while list_scheduled_tasks works. Could be:

  • Backend-side issue affecting routine creation specifically
  • Account-level rate limiting
  • Token-refresh edge case
  • Remote-agent provisioning bottleneck

Environment

  • Claude Code: latest (Opus 4.7 model)
  • OS: macOS Darwin 24.6.0 (M1 MacBook Pro)
  • Happy to provide session IDs or transcripts if useful for debugging.

extent analysis

TL;DR

The issue with creating scheduled remote agents via /schedule may be related to a backend-side issue, account-level rate limiting, or token-refresh edge case, and verifying the session IDs or transcripts could help identify the root cause.

Guidance

  • Verify that the issue persists across different network connections to rule out any local network-related problems.
  • Check if other users or accounts are experiencing similar issues with creating scheduled tasks to determine if it's an account-level or global problem.
  • Provide the session IDs or transcripts for the failed attempts to help debug the issue and identify any patterns or errors.
  • Test creating scheduled tasks with a different Claude Code model or version to see if the issue is specific to the Opus 4.7 model.

Example

No code snippet is provided as the issue seems to be related to the Claude.ai service and its interaction with the local machine, rather than a specific code problem.

Notes

The issue may be related to the specific environment or account setup, and more information about the session IDs or transcripts would be necessary to provide a more accurate diagnosis.

Recommendation

Apply workaround: Provide session IDs or transcripts for further debugging, as this will help identify the root cause of the issue and potentially lead to a more targeted solution.

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claude-code - 💡(How to fix) Fix Bug: /schedule remote-account creation persistently failing for 48+ hours [1 comments, 2 participants]