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claude-code - 💡(How to fix) Fix [BUG] The Claude desktop app is sending `x-apple.systempreferences://...` — a **macOS-only URI** — on your Windows machine [1 comments, 2 participants]

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anthropics/claude-code#51701•Fetched 2026-04-22 07:55:10
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Error Message

Error Messages/Logs

Fix Action

Fix / Workaround

enable computer control in dispatch

RAW_BUFFERClick to expand / collapse

Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

The Claude desktop app is sending x-apple.systempreferences://... — a macOS-only URI — on your Windows machine. Windows doesn't know how to handle it, so it opens the Store looking for an app.

What Should Happen?

correct to window path

Error Messages/Logs

Steps to Reproduce

enable computer control in dispatch

request mouse and keyboard

request screen recording

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

No response

Claude Code Version

1.3561..0

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

No response

extent analysis

TL;DR

The issue can be fixed by modifying the Claude desktop app to send a Windows-compatible URI instead of the macOS-only x-apple.systempreferences:// URI.

Guidance

  • Identify the code responsible for generating the x-apple.systempreferences:// URI in the Claude desktop app and modify it to use a Windows-compatible URI.
  • Verify that the modified URI is correctly handled by the Windows operating system.
  • Consider adding platform-specific logic to the Claude desktop app to ensure that the correct URI is sent based on the user's operating system.
  • Test the modified app on both macOS and Windows to ensure that the issue is resolved and no new issues are introduced.

Example

No code snippet is provided as the issue does not include sufficient information about the codebase.

Notes

The issue report mentions that the problem occurs on a Windows machine, but the operating system listed is macOS. This discrepancy should be clarified to ensure that the correct solution is implemented.

Recommendation

Apply workaround: Modify the Claude desktop app to send a Windows-compatible URI when running on Windows, as the current implementation is causing issues on non-macOS platforms.

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claude-code - 💡(How to fix) Fix [BUG] The Claude desktop app is sending `x-apple.systempreferences://...` — a **macOS-only URI** — on your Windows machine [1 comments, 2 participants]