dify - 💡(How to fix) Fix Dify Cloud v1.13.3: new users cannot sign in via Google or GitHub after OAuth callback (500 Internal Server Error) [2 comments, 2 participants]

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langgenius/dify#35036Fetched 2026-04-13 05:45:55
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Error Message

{"message":"Internal Server Error","code":"unknown","status":500} 4. Observe the redirect / callback response; Login fails with: {"message":"Internal Server Error","code":"unknown","status":500} {"message":"Internal Server Error","code":"unknown","status":500}

Code Example

{"message":"Internal Server Error","code":"unknown","status":500}

---

{"message":"Internal Server Error","code":"unknown","status":500}
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Dify version

1.13.3

Cloud or Self Hosted

Cloud

Steps to reproduce

Existing users can still log in successfully.

However, new users cannot sign in using Google or GitHub on Dify Cloud. After completing the OAuth authorization flow, the callback/redirect ends with the following JSON response and login does not complete:

{"message":"Internal Server Error","code":"unknown","status":500}

At least from our side, this seems to affect newly attempting users only, while already-registered users can continue to log in normally.

Reproduce

  1. Go to https://cloud.dify.ai/signin
  2. Choose Continue with Google or Continue with GitHub
  3. Complete the OAuth authorization successfully on the provider side
  4. Observe the redirect / callback response; Login fails with: {"message":"Internal Server Error","code":"unknown","status":500}

✔️ Expected Behavior

Users should be able to complete Google/GitHub sign-in normally after successful OAuth authorization.

❌ Actual Behavior

After successful OAuth authorization, the redirect/callback returns:

{"message":"Internal Server Error","code":"unknown","status":500}

and the user is not logged in.

extent analysis

TL;DR

The most likely fix involves investigating and resolving the issue with the OAuth callback handling on the Dify Cloud server, specifically for new users.

Guidance

  • Investigate the server-side logs for errors related to OAuth callback handling to identify the root cause of the "Internal Server Error".
  • Verify that the OAuth configuration for Google and GitHub is correct and up-to-date on the Dify Cloud server.
  • Check if there are any differences in the authentication flow or user data handling between new and existing users that could be causing the issue.
  • Test the OAuth flow with a new user account to reproduce the issue and gather more information about the error.

Example

No specific code snippet can be provided without more information about the server-side implementation, but an example of how to handle OAuth callbacks in a Node.js application using Express.js might look like this:

app.get('/oauth/callback', (req, res) => {
  // Handle OAuth callback and authenticate user
  // ...
  if (error) {
    console.error(error);
    res.status(500).json({ message: 'Internal Server Error', code: 'unknown', status: 500 });
  } else {
    // Login user and redirect to dashboard
    // ...
  }
});

Notes

The issue seems to be specific to new users and the OAuth callback handling on the Dify Cloud server. Without more information about the server-side implementation, it's difficult to provide a more specific solution.

Recommendation

Apply a workaround by investigating and resolving the issue with the OAuth callback handling on the Dify Cloud server, as it's likely a server-side configuration or implementation issue.

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