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ollama - 💡(How to fix) Fix Error loading model architecture - unknown model architecture: 'qwen35moe' [1 participants]

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ollama/ollama#15747•Fetched 2026-04-23 07:23:26
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myocrudemyocrude
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Error Message

Returns 500 error and journal shows: abr 22 10:44:27 CachyOS ollama[51669]: llama_model_load: error loading model: error loading model architecture: unknown model architecture: 'qwen35moe' abr 22 10:44:27 CachyOS ollama[51669]: time=2026-04-22T10:44:27.355-03:00 level=INFO source=sched.go:462 msg="failed to create server" model=hf.co/Youssofal/Qwen3.6-35B-A3B-Abliterated-Heretic-GGUF:Q4_K_M error="unable to load model: /usr/share/ollama/.ollama/models/blobs/sha256-ae2fb73ac0da875640269f1e65e9c7fb415b066c6d544c3eef9adb0d03f04792"

Code Example

description="NVIDIA GeForce RTX 4070 SUPER" libdirs=ollama,cuda_v13 driver=13.2 pci_id=0000:01:00.0 type=discrete total="12.0 GiB" available="10.6 GiB"
abr 22 10:44:10 CachyOS ollama[51669]: time=2026-04-22T10:44:10.720-03:00 level=INFO source=routes.go:1860 msg="vram-based default context" total_vram="12.0 GiB" default_num_ctx=4096
abr 22 10:44:26 CachyOS ollama[51669]: [GIN] 2026/04/22 - 10:44:26 | 200 |      30.759µs |       127.0.0.1 | HEAD     "/"
abr 22 10:44:26 CachyOS ollama[51669]: [GIN] 2026/04/22 - 10:44:26 | 200 |  114.907452ms |       127.0.0.1 | POST     "/api/show"
abr 22 10:44:27 CachyOS ollama[51669]: [GIN] 2026/04/22 - 10:44:27 | 200 |  112.800755ms |       127.0.0.1 | POST     "/api/show"
abr 22 10:44:27 CachyOS ollama[51669]: time=2026-04-22T10:44:27.136-03:00 level=INFO source=server.go:444 msg="starting runner" cmd="/usr/local/bin/ollama runner --ollama-engine --port 37437"
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: loaded meta data with 47 key-value pairs and 733 tensors from /usr/share/ollama/.ollama/models/blobs/sha256-ae2fb73ac0da875640269f1e65e9c7fb415b066c6d544c3eef9adb0d03f04792 (version GGUF V3 (latest))
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: Dumping metadata keys/values. Note: KV overrides do not apply in this output.
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv   0:                       general.architecture str              = qwen35moe
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv   1:                               general.type str              = model
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv   2:                     general.sampling.top_k i32              = 20
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv   3:                     general.sampling.top_p f32              = 0.950000
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv   4:                      general.sampling.temp f32              = 1.000000
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv   5:                               general.name str              = Qwen3.6 35B A3B Abliterated Heretic BF16
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv   6:                           general.finetune str              = Abliterated-Heretic
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv   7:                           general.basename str              = Qwen3.6
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv   8:                         general.size_label str              = 35B-A3B
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv   9:                   general.base_model.count u32              = 1
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  10:                  general.base_model.0.name str              = Qwen3.6 35B A3B
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  11:          general.base_model.0.organization str              = Qwen
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  12:              general.base_model.0.repo_url str              = https://huggingface.co/Qwen/Qwen3.6-3...
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  13:                               general.tags arr[str,15]      = ["qwen", "qwen3.6", "qwen3_5_moe", "m...
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  14:                      qwen35moe.block_count u32              = 40
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  15:                   qwen35moe.context_length u32              = 262144
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  16:                 qwen35moe.embedding_length u32              = 2048
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  17:             qwen35moe.attention.head_count u32              = 16
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  18:          qwen35moe.attention.head_count_kv u32              = 2
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  19:          qwen35moe.rope.dimension_sections arr[i32,4]       = [11, 11, 10, 0]
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  20:                   qwen35moe.rope.freq_base f32              = 10000000.000000
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  21: qwen35moe.attention.layer_norm_rms_epsilon f32              = 0.000001
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  22:                     qwen35moe.expert_count u32              = 256
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  23:                qwen35moe.expert_used_count u32              = 8
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  24:             qwen35moe.attention.key_length u32              = 256
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  25:           qwen35moe.attention.value_length u32              = 256
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  26:       qwen35moe.expert_feed_forward_length u32              = 512
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  27: qwen35moe.expert_shared_feed_forward_length u32              = 512
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  28:                  qwen35moe.ssm.conv_kernel u32              = 4
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  29:                   qwen35moe.ssm.state_size u32              = 128
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  30:                  qwen35moe.ssm.group_count u32              = 16
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  31:               qwen35moe.ssm.time_step_rank u32              = 32
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  32:                   qwen35moe.ssm.inner_size u32              = 4096
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  33:          qwen35moe.full_attention_interval u32              = 4
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  34:             qwen35moe.rope.dimension_count u32              = 64
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  35:                       tokenizer.ggml.model str              = gpt2
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  36:                         tokenizer.ggml.pre str              = qwen35
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  37:                      tokenizer.ggml.tokens arr[str,248320]  = ["!", "\"", "#", "$", "%", "&", "'", ...
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  38:                  tokenizer.ggml.token_type arr[i32,248320]  = [1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, ...
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  39:                      tokenizer.ggml.merges arr[str,247587]  = ["Ġ Ġ", "ĠĠ ĠĠ", "i n", "Ġ t",...
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  40:                tokenizer.ggml.eos_token_id u32              = 248046
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  41:            tokenizer.ggml.padding_token_id u32              = 248044
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  42:                tokenizer.ggml.bos_token_id u32              = 248044
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  43:                    tokenizer.chat_template str              = {%- set image_count = namespace(value...
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  44:               general.quantization_version u32              = 2
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  45:                          general.file_type u32              = 15
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  46:                            general.license str              = apache-2.0
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - type  f32:  301 tensors
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - type q4_K:  371 tensors
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - type q6_K:   61 tensors
abr 22 10:44:27 CachyOS ollama[51669]: print_info: file format = GGUF V3 (latest)
abr 22 10:44:27 CachyOS ollama[51669]: print_info: file type   = Q4_K - Medium
abr 22 10:44:27 CachyOS ollama[51669]: print_info: file size   = 19.70 GiB (4.88 BPW)
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_load: error loading model: error loading model architecture: unknown model architecture: 'qwen35moe'
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_load_from_file_impl: failed to load model
abr 22 10:44:27 CachyOS ollama[51669]: time=2026-04-22T10:44:27.355-03:00 level=INFO source=sched.go:462 msg="failed to create server" model=hf.co/Youssofal/Qwen3.6-35B-A3B-Abliterated-Heretic-GGUF:Q4_K_M error="unable to load model: /usr/share/ollama/.ollama/models/blobs/sha256-ae2fb73ac0da875640269f1e65e9c7fb415b066c6d544c3eef9adb0d03f04792"
abr 22 10:44:27 CachyOS ollama[51669]: [GIN] 2026/04/22 - 10:44:27 | 500 |   352.19334ms |       127.0.0.1 | POST     "/api/generate"
RAW_BUFFERClick to expand / collapse

What is the issue?

Environment:

  • Ollama version: 0.21.0
  • OS: CachyOS / Arch-based Linux
  • GPU: NVIDIA (attached nvidia-smi output)
  • Open WebUI is not required to reproduce

Model: hf.co/Youssofal/Qwen3.6-35B-A3B-Abliterated-Heretic-GGUF:Q4_K_M

Steps to reproduce:

  1. Install/update Ollama to 0.21.0
  2. Run: ollama pull hf.co/Youssofal/Qwen3.6-35B-A3B-Abliterated-Heretic-GGUF:Q4_K_M
  3. Run: ollama run hf.co/Youssofal/Qwen3.6-35B-A3B-Abliterated-Heretic-GGUF:Q4_K_M

Expected behavior: Model should load or fail with a clearer compatibility message.

Actual behavior: Returns 500 error and journal shows: unknown model architecture: 'qwen35moe'

Notes:

  • Download succeeds
  • Blob is read successfully
  • Failure happens during model architecture loading
  • Reproduced outside Open WebUI via local API / CLI

After Restart - Log.txt GPU Info.txt Ollama Service Status.txt ollama-journal-boot.txt OS Info.txt

Relevant log output

description="NVIDIA GeForce RTX 4070 SUPER" libdirs=ollama,cuda_v13 driver=13.2 pci_id=0000:01:00.0 type=discrete total="12.0 GiB" available="10.6 GiB"
abr 22 10:44:10 CachyOS ollama[51669]: time=2026-04-22T10:44:10.720-03:00 level=INFO source=routes.go:1860 msg="vram-based default context" total_vram="12.0 GiB" default_num_ctx=4096
abr 22 10:44:26 CachyOS ollama[51669]: [GIN] 2026/04/22 - 10:44:26 | 200 |      30.759µs |       127.0.0.1 | HEAD     "/"
abr 22 10:44:26 CachyOS ollama[51669]: [GIN] 2026/04/22 - 10:44:26 | 200 |  114.907452ms |       127.0.0.1 | POST     "/api/show"
abr 22 10:44:27 CachyOS ollama[51669]: [GIN] 2026/04/22 - 10:44:27 | 200 |  112.800755ms |       127.0.0.1 | POST     "/api/show"
abr 22 10:44:27 CachyOS ollama[51669]: time=2026-04-22T10:44:27.136-03:00 level=INFO source=server.go:444 msg="starting runner" cmd="/usr/local/bin/ollama runner --ollama-engine --port 37437"
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: loaded meta data with 47 key-value pairs and 733 tensors from /usr/share/ollama/.ollama/models/blobs/sha256-ae2fb73ac0da875640269f1e65e9c7fb415b066c6d544c3eef9adb0d03f04792 (version GGUF V3 (latest))
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: Dumping metadata keys/values. Note: KV overrides do not apply in this output.
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv   0:                       general.architecture str              = qwen35moe
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv   1:                               general.type str              = model
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv   2:                     general.sampling.top_k i32              = 20
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv   3:                     general.sampling.top_p f32              = 0.950000
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv   4:                      general.sampling.temp f32              = 1.000000
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv   5:                               general.name str              = Qwen3.6 35B A3B Abliterated Heretic BF16
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv   6:                           general.finetune str              = Abliterated-Heretic
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv   7:                           general.basename str              = Qwen3.6
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv   8:                         general.size_label str              = 35B-A3B
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv   9:                   general.base_model.count u32              = 1
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  10:                  general.base_model.0.name str              = Qwen3.6 35B A3B
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  11:          general.base_model.0.organization str              = Qwen
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  12:              general.base_model.0.repo_url str              = https://huggingface.co/Qwen/Qwen3.6-3...
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  13:                               general.tags arr[str,15]      = ["qwen", "qwen3.6", "qwen3_5_moe", "m...
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  14:                      qwen35moe.block_count u32              = 40
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  15:                   qwen35moe.context_length u32              = 262144
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  16:                 qwen35moe.embedding_length u32              = 2048
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  17:             qwen35moe.attention.head_count u32              = 16
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  18:          qwen35moe.attention.head_count_kv u32              = 2
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  19:          qwen35moe.rope.dimension_sections arr[i32,4]       = [11, 11, 10, 0]
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  20:                   qwen35moe.rope.freq_base f32              = 10000000.000000
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  21: qwen35moe.attention.layer_norm_rms_epsilon f32              = 0.000001
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  22:                     qwen35moe.expert_count u32              = 256
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  23:                qwen35moe.expert_used_count u32              = 8
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  24:             qwen35moe.attention.key_length u32              = 256
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  25:           qwen35moe.attention.value_length u32              = 256
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  26:       qwen35moe.expert_feed_forward_length u32              = 512
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  27: qwen35moe.expert_shared_feed_forward_length u32              = 512
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  28:                  qwen35moe.ssm.conv_kernel u32              = 4
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  29:                   qwen35moe.ssm.state_size u32              = 128
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  30:                  qwen35moe.ssm.group_count u32              = 16
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  31:               qwen35moe.ssm.time_step_rank u32              = 32
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  32:                   qwen35moe.ssm.inner_size u32              = 4096
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  33:          qwen35moe.full_attention_interval u32              = 4
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  34:             qwen35moe.rope.dimension_count u32              = 64
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  35:                       tokenizer.ggml.model str              = gpt2
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  36:                         tokenizer.ggml.pre str              = qwen35
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  37:                      tokenizer.ggml.tokens arr[str,248320]  = ["!", "\"", "#", "$", "%", "&", "'", ...
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  38:                  tokenizer.ggml.token_type arr[i32,248320]  = [1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, 1, ...
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  39:                      tokenizer.ggml.merges arr[str,247587]  = ["Ġ Ġ", "ĠĠ ĠĠ", "i n", "Ġ t",...
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  40:                tokenizer.ggml.eos_token_id u32              = 248046
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  41:            tokenizer.ggml.padding_token_id u32              = 248044
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  42:                tokenizer.ggml.bos_token_id u32              = 248044
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  43:                    tokenizer.chat_template str              = {%- set image_count = namespace(value...
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  44:               general.quantization_version u32              = 2
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  45:                          general.file_type u32              = 15
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - kv  46:                            general.license str              = apache-2.0
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - type  f32:  301 tensors
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - type q4_K:  371 tensors
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_loader: - type q6_K:   61 tensors
abr 22 10:44:27 CachyOS ollama[51669]: print_info: file format = GGUF V3 (latest)
abr 22 10:44:27 CachyOS ollama[51669]: print_info: file type   = Q4_K - Medium
abr 22 10:44:27 CachyOS ollama[51669]: print_info: file size   = 19.70 GiB (4.88 BPW)
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_load: error loading model: error loading model architecture: unknown model architecture: 'qwen35moe'
abr 22 10:44:27 CachyOS ollama[51669]: llama_model_load_from_file_impl: failed to load model
abr 22 10:44:27 CachyOS ollama[51669]: time=2026-04-22T10:44:27.355-03:00 level=INFO source=sched.go:462 msg="failed to create server" model=hf.co/Youssofal/Qwen3.6-35B-A3B-Abliterated-Heretic-GGUF:Q4_K_M error="unable to load model: /usr/share/ollama/.ollama/models/blobs/sha256-ae2fb73ac0da875640269f1e65e9c7fb415b066c6d544c3eef9adb0d03f04792"
abr 22 10:44:27 CachyOS ollama[51669]: [GIN] 2026/04/22 - 10:44:27 | 500 |   352.19334ms |       127.0.0.1 | POST     "/api/generate"

OS

Linux

GPU

Nvidia

CPU

AMD

Ollama version

ollama version is 0.21.0

extent analysis

TL;DR

The issue is likely due to Ollama not supporting the 'qwen35moe' model architecture, and a workaround or update to a compatible version may be necessary.

Guidance

  • Check the Ollama documentation or release notes to see if the 'qwen35moe' architecture is supported in version 0.21.0.
  • Verify that the model file is correctly downloaded and formatted, as the error occurs during model architecture loading.
  • Consider updating Ollama to a newer version that may support the 'qwen35moe' architecture, if available.
  • If the issue persists, try loading a different model to isolate the problem.

Example

No code example is provided as the issue seems to be related to model compatibility rather than code syntax.

Notes

The provided log output suggests that the model metadata is loaded successfully, but the architecture is not recognized. This indicates a potential compatibility issue between Ollama and the 'qwen35moe' model.

Recommendation

Apply a workaround, such as using a different model or updating Ollama to a version that supports the 'qwen35moe' architecture, if available. The reason is that the current version of Ollama (0.21.0) does not seem to support the 'qwen35moe' model architecture.

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ollama - 💡(How to fix) Fix Error loading model architecture - unknown model architecture: 'qwen35moe' [1 participants]