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ollama - 💡(How to fix) Fix Kimi models require pro ? [8 comments, 7 participants]

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ollama/ollama#15741•Fetched 2026-04-23 07:23:31
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AzeckoAzecko
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ACheshirovACheshirovAngelSanchezBAngelSanchezBasahuasahuAzeckoAzeckogeerdwedda-creategeerdwedda-createLeoLP1LeoLP1sruizcarmonasruizcarmona
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commented ×8subscribed ×4mentioned ×2labeled ×1

Error Message

Error: 403 Forbidden: this model requires a subscription, upgrade for access: https://ollama.com/upgrade

Root Cause

I tried to prompt kimi using just ollama run, same thing. Using the new Kimi CLI from v0.21.1 (because I also tried to update Ollama), same thing. With kimi-k2.6:cloud, I also get the same error. But I do not get this error when I try with other cloud models, like gemma.

Code Example

Error: 403 Forbidden: this model requires a subscription, upgrade for access: https://ollama.com/upgrade
RAW_BUFFERClick to expand / collapse

What is the issue?

I've always used kimi-k2.5:cloud for Ollama. Mainly with the Hermes Agent.

Today, when I tried to message my Hermes, I got the error HTTP 403: Error code: 403 - {'error': 'this model requires a subscription, upgrade for access: https://ollama.com/upgrade.

I tried to prompt kimi using just ollama run, same thing. Using the new Kimi CLI from v0.21.1 (because I also tried to update Ollama), same thing. With kimi-k2.6:cloud, I also get the same error. But I do not get this error when I try with other cloud models, like gemma.

I'm correctly signed in when I run ollama signin.

My Cloud usage for this week is at 37%, and 0% for the session at the time I write this issue.

Am I the only one who get this error ? Is there something that I missed and now Kimi models require Ollama pro ?

Relevant log output

Error: 403 Forbidden: this model requires a subscription, upgrade for access: https://ollama.com/upgrade

OS

Linux

GPU

No response

CPU

Intel

Ollama version

0.21.1

extent analysis

TL;DR

The error HTTP 403: Error code: 403 suggests that the Kimi model requires a subscription, so checking the subscription status and potentially upgrading to Ollama Pro may resolve the issue.

Guidance

  • Verify that the error is not related to the Ollama version by checking if other users are experiencing the same issue with Kimi models.
  • Check the Ollama documentation to see if there have been any changes to the subscription requirements for Kimi models.
  • Test other Kimi models to confirm if the issue is specific to kimi-k2.5:cloud and kimi-k2.6:cloud.
  • Review the subscription status and consider upgrading to Ollama Pro if the error persists.

Notes

The issue may be related to a change in the subscription requirements for Kimi models, and upgrading to Ollama Pro may be necessary to access these models.

Recommendation

Apply workaround: Check the subscription status and consider upgrading to Ollama Pro, as the error message suggests that this may be required to access the Kimi model.

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