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claude-code - 💡(How to fix) Fix Free ultrareview consumed despite 30-minute server timeout (no output returned) [1 comments, 2 participants]

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anthropics/claude-code#54145•Fetched 2026-04-28 06:38:02
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Error Message

Error Messages/Logs

  1. Session times out with "remote session exceeded 30 minutes" error

Code Example

remote session exceeded 30 minutes
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Preflight Checklist

  • I have searched existing issues and this hasn't been reported yet
  • This is a single bug report (please file separate reports for different bugs)
  • I am using the latest version of Claude Code

What's Wrong?

Two of three free ultrareview sessions failed with "remote session exceeded 30 minutes" and returned no output, but were still counted against my free quota. Session IDs: session_011pYx6yBQvqQ2zDdNC8Gnym, session_01TdA6aRsiNa7rcMu5ebwLsB Please restore these failed runs.

What Should Happen?

Failed sessions should either not count against the free quota, or the quota should be restored when a session times out due to server-side infrastructure issues (30-minute timeout with no output returned).

Error Messages/Logs

remote session exceeded 30 minutes

Steps to Reproduce

  1. Start an ultrareview session using the free quota
  2. Wait for the session to run
  3. Session times out with "remote session exceeded 30 minutes" error
  4. No output is returned
  5. The session is still counted against the free quota

This happened twice in a row (session_011pYx6yBQvqQ2zDdNC8Gnym and session_01TdA6aRsiNa7rcMu5ebwLsB), suggesting a server-side infrastructure issue.

Claude Model

None

Is this a regression?

Yes, this worked in a previous version

Last Working Version

latest

Claude Code Version

claude-sonnet-4-5 (or latest available)

Platform

Anthropic API

Operating System

macOS

Terminal/Shell

Terminal.app (macOS)

Additional Information

No response

extent analysis

TL;DR

The issue can be mitigated by requesting a quota restoration for the failed sessions, as the sessions timed out due to a server-side infrastructure issue.

Guidance

  • Verify that the sessions indeed timed out due to the "remote session exceeded 30 minutes" error and no output was returned.
  • Check the Anthropic API documentation to see if there's a procedure for reporting and restoring quota for failed sessions.
  • If available, use the API's support channel to report the issue and request a quota restoration for the specified session IDs (session_011pYx6yBQvqQ2zDdNC8Gnym and session_01TdA6aRsiNa7rcMu5ebwLsB).
  • Consider testing the ultrareview session again to see if the issue persists.

Notes

The root cause of the issue appears to be a server-side infrastructure problem, which may not be directly solvable by the user. The provided guidance focuses on mitigating the issue by requesting a quota restoration.

Recommendation

Apply workaround: Request a quota restoration for the failed sessions, as the issue seems to be related to a server-side infrastructure problem.

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claude-code - 💡(How to fix) Fix Free ultrareview consumed despite 30-minute server timeout (no output returned) [1 comments, 2 participants]