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claude-code - 💡(How to fix) Fix remote-control: Poll fails mid-session with 403 "Account is no longer a member of the organization" [1 comments, 2 participants]

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anthropics/claude-code#53733•Fetched 2026-04-28 06:48:29
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When running claude remote-control, the session starts successfully but drops mid-session with a 403 error from the poll phase. No organization membership change occurred on the user side.

Error Message

[00:20:29] Reconnected after 1s
[00:28:18] Error: Poll: Access denied (403): Account is no longer a member of the organization associated with this token.. Check your organization permissions.
[00:28:18] Shutting down 1 active session(s)…

Root Cause

  • #34255 — Remote Control automatic reconnection doesn't work (similar pattern)
  • #30102 — Poll fails mid-session (similar root cause)

Code Example

[00:20:29] Reconnected after 1s
[00:28:18] Error: Poll: Access denied (403): Account is no longer a member of the organization associated with this token.. Check your organization permissions.
[00:28:18] Shutting down 1 active session(s)…
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Summary

When running claude remote-control, the session starts successfully but drops mid-session with a 403 error from the poll phase. No organization membership change occurred on the user side.

Error Message

[00:20:29] Reconnected after 1s
[00:28:18] Error: Poll: Access denied (403): Account is no longer a member of the organization associated with this token.. Check your organization permissions.
[00:28:18] Shutting down 1 active session(s)…

Steps to Reproduce

  1. Run claude remote-control
  2. Session starts and connects successfully
  3. After some time (~8 minutes in this case), the poll phase re-validates organization membership
  4. Session shuts down with 403

Expected Behavior

The session should remain stable or gracefully recover without shutting down active sessions. The error message implies an organization membership change, but no such change occurred.

Actual Behavior

Active sessions are forcibly shut down when poll re-validation fails mid-session. This appears to be a token re-validation issue during polling rather than an actual membership change.

Environment

  • OS: Windows 10 Pro
  • Shell: bash (via Git Bash)
  • Subscription: Claude Max

Related Issues

  • #34255 — Remote Control automatic reconnection doesn't work (similar pattern)
  • #30102 — Poll fails mid-session (similar root cause)

extent analysis

TL;DR

The issue can be mitigated by re-authenticating or re-obtaining the token before the poll phase re-validates organization membership.

Guidance

  • Investigate the token expiration time and its relation to the poll phase re-validation interval to understand why the session drops mid-session.
  • Verify that the organization membership and permissions are correctly configured and have not changed.
  • Consider implementing a token refresh mechanism before the poll phase re-validation to prevent the 403 error.
  • Review related issues #34255 and #30102 for potential insights into similar patterns and root causes.

Example

No code snippet is provided as the issue does not contain sufficient information about the implementation details.

Notes

The provided information suggests that the issue is related to token re-validation during polling, but the exact cause and solution may depend on the specifics of the claude remote-control implementation and the organization's membership and permission configuration.

Recommendation

Apply a workaround by re-obtaining or refreshing the token before the poll phase re-validation, as the root cause appears to be related to token expiration or invalidation rather than an actual organization membership change.

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claude-code - 💡(How to fix) Fix remote-control: Poll fails mid-session with 403 "Account is no longer a member of the organization" [1 comments, 2 participants]