claude-code - 💡(How to fix) Fix [Bug] Agent mode setup download hangs on desktop app [1 comments, 2 participants]

Desktop app agent mode download stuck. Clicking "Download" on the "Get set up for agent mode" screen does nothing — no progress, no error. CLI v2.1.97 installed and working fine via the same GCS servers, so this is not a network issue. macOS on MacBook Air. Same as GitHub issue #38654.

TL;DR

Investigate the desktop app's interaction with the GCS servers to resolve the agent mode download issue, as the CLI version is working fine.

Guidance

• Verify that the desktop app is correctly configured to connect to the GCS servers, as the CLI is able to connect successfully.
• Check for any differences in authentication or authorization between the desktop app and the CLI.
• Review the image and screen recording provided for any visual cues or error messages that may indicate the cause of the issue.
• Compare the environment and version information with the similar issue #38654 to see if there are any common factors.

Example

No code snippet can be provided as the issue does not contain any relevant code information.

Notes

The lack of error messages in the Errors section and the empty JSON array suggests that the issue may not be related to a specific error, but rather a problem with the app's functionality.

Recommendation

Apply workaround: Investigate and resolve any configuration or authentication differences between the desktop app and the CLI, as the CLI is working correctly with the GCS servers.